With Unified Communications, your employees can always be reached, wherever they are, with just one number. Have your emails read to you on your mobile. Go from an instant messaging chat to a conference call. Answer calls to your desk phone from anywhere in the world. Read your faxes from your email inbox. No matter how, where or when you communicate, you’ll have seamless access to all of your modes of communication.
Unified Communications (UC) is the integration of both real-time & non real-time methods of communication, such as voice, video, instant messaging, presence, voicemail, email, sms & fax, through a consistent user interface.
Unified Communications is about streamlining communications – reducing the time from when an interaction starts to when a response is received, by being able to communicate by the most appropriate medium for your current circumstances. This results in increased productivity and efficiency for the user, ans organization, as well as a perceived improvement in response times and availability for their communication partners.